Policy and Procedures

 

Junior/Adult Clinics

Cancellation/Make-Up Policy

The cancellation policy for all clinics is 24 hours.  To cancel, please email rbtennisinfinityclub@gmail.com. Please note that cancellations made within 24 hours of the class will forfeit the make-up, but we still ask that you let us know.

Each player may be granted two make-ups per session. These must be used within the same session in which the class was missed. Make-ups cannot be booked more than 10 days out.

We will do our best to accommodate make-ups but they are not guaranteed  because class size and maintaining an optimal learning environment are central to our teaching philosophy.

Make-ups will be posted to your account to use as a drop in for another class of the same level and within the same session space permitting.

Private and Group Lessons

Cancellation & Make-Ups

All private and group lessons require 24 hours notice for cancellation. A player may cancel through their Court Reserve account if they are outside of the 24 hour window. If a student needs to cancel within the 24 hr window, please email rbtennisinfinityclub@gmail.com.

Students are permitted one make-up per 8-week or 12-week session. The make-up may be scheduled during a 9th or 13th week, or on an alternate day/time, pending coach and court availability.

Please note that cancellations made within 24 hours of the class will forfeit the make-up.

Terms and Conditions

Courts are for tennis use only. Food, glass containers, and pets are prohibited. Alcohol, vaping, and smoking are not permitted on the courts.

Proper tennis-specific court shoes are required to prevent court damage. Appropriate athletic attire must be worn at all times.

Players must bring their own tennis balls for contract time or reserved open court time. Only RB Tennis professionals are authorized to use the tennis balls stored in club ball carts.

Private tennis instruction is not permitted on any court unless authorized by RB Tennis.

Use of the RB Tennis courts is at the player’s own risk. RB Tennis and Infinity Club are not responsible for injuries, accidents, damage, or loss of personal property resulting from normal activities on the premises. All members and their guests expressly waive any claims for damages arising from the use of club facilities.